Here at Klio we’re trying hard to keep those pesky shipping expenses from getting between you and your tea. We do this by running an efficient operation and utilizing the U.S. Postal service for shipping. We ship in a soft poly mailer that is light and easy on the environment. Sure it may take slightly longer than those fancy overnight services, but hey – its free with two or more bags!
You can expect to receive your order within 3-5 days typically.
But if you require a different shipping option please contact us at firstname.lastname@example.org and we will do our absolute best to accommodate you.
We hope you love your Klio tea as much as we do. But if for some reason you are not completely satisfied we offer a simple money back return option.
Please email us at email@example.com and provide your name and order number and the reason for returning your tea.
We will then provide you with a return authorization number, shipping address and instructions.
Upon receipt of your returned tea in its original packaging, we will credit your account for the full purchase price.
Although we offer free shipping on purchases, we regret that we are not able to offer free shipping on returns. Feel free to use the shipping method of your choice.